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SHIPPING & RETURNS
SHIPPING POLICY
We use a variety of shipping methods and cannot guarantee a time of arrival for your product. However, we will provide you with a tracking number and updates on your shipping.
RETURN & EXCHANGE POLICY
We are unable to provide exchange, return or refund for any opened treat and toy boxes for health and safey reasons.
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We will provide an exchange, return or refund on any faulty products.
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We will provide an exchange or refund on accessories that do not fit or are not what you expected.
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Please contact us on 0493 163 494 or at brisbane.canineclub@gmail.com for any exchange, return or refund issues.
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