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SHIPPING & RETURNS
SHIPPING POLICY
We use a variety of shipping methods and cannot guarantee a time of arrival for your product. However, we will provide you with a tracking number and updates on your shipping.
RETURN & EXCHANGE POLICY
We are unable to provide exchange, return or refund for any opened treat and toy boxes for health and safey reasons.
We will provide an exchange, return or refund on any faulty products.
We will provide an exchange or refund on accessories that do not fit or are not what you expected.
Please contact us on 0493 163 494 or at brisbane.canineclub@gmail.com for any exchange, return or refund issues.
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